Import Features

Importing from Google

Connecting Gmail does not bring your existing contacts across. The connection is forward looking. It starts tracking the people you email and meet from that point on, and it leaves the address book you already have where it is. If you connected Gmail and your contact count barely moved, that is expected. The import below is the separate step that pulls people in.

Importing Gmail Contacts

Go to Settings → Workflow → Import / Export, on the Import tab. On the list of sources, select 'Gmail Contacts'.

Select the contacts you want to import

The popup window will display all contacts with whom you've sent or received emails in the last three months.

If you haven't, Dex will prompt you to connect your Gmail account.

After importing, you can head to our Merge and Fix page to tidy up any duplicates or view these imported contacts as a group to take action all at once.

Contacts that arrive with no name

Dex adds people you email from then on, if the Add new contacts from control is switched on under Settings → Workflow → Sync & Integrations. It takes the name from the display name on the message, and plenty of senders do not set one: newsletters, receipts, no-reply addresses, support desks. Those arrive with the email address filled in and the name blank.

Two things help:

  • Import through the picker above instead. The picker falls back to the email address when there is no display name, so nothing lands nameless.
  • Switch the auto-add off under Settings → Workflow → Sync & Integrations if a work account is bringing in more noise than people.

To clear out what is already there, select the contacts on the Contacts page and archive or delete them from the toolbar. Archiving is reversible and deleting is not, so archive if you might want them back.

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