If you’re using a non-Gmail account to send emails and wish to view these exchanges in a contact’s timeline within Dex, this is the feature for you.

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How this works

  • We’ll find all emails/names in the email thread.

  • If they aren’t already in Dex, we’ll add them as new contacts in Dex (if they already exist, no duplicates will be created).

  • We’ll create a new timeline email event, and associate it with all related contacts.

The timeline event text will be the subject of the forwarded email

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Getting Started

Simply forward an email to email@getdex.com and we’ll take care of the rest. All people in the email conversation will be added and we’ll intelligently create or look up the relevant contacts in Dex.

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Using your unique CC/BCC email address

Aside from email@getdex.com, you can also CC/BCC a unique email address which you can find on the sync page.

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Things to Consider

  • Email sender: we match this to your Dex account based on the email sender. This means you’ll have to forward emails from the same email as your Dex account.

  • Email body: at the moment, we do not save the body of an email, only the subject.

  • Email notification: you can disable the email autoresponder in every successful integration through the Notifications page disable ‘Email integration reply’.

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