Frequently Asked Questions
About Dex
What is Dex?
What is Dex?
Dex is short for “rolodex” (remember those?) and serves as a digital rolodex for the 21st century. Dex provides a single source of truth to organize your connections across phone/email contacts, Facebook, LinkedIn, and 15+ other sources.Dex goes beyond a traditional rolodex by reminding you to keep in touch, notifying you of upcoming birthdays, and showing you where you left off. Most importantly, Dex puts you in control of your data. Unlike other prominent contact apps, we will never sell or give your data to third parties.
Do you offer a free trial?
Do you offer a free trial?
Dex is free to get started with a 7-day trial. You will have full access to Dex’s premium features during the trial period.
Do you offer discounts?
Do you offer discounts?
We offer student and group discounts. For undergraduates, we offer 50% all pricing. For other programs (law schools, MBA programs, etc), we offer group discounts of 25% the first year. Contact us at contact@getdex.com for more information.
How does Dex work?
How does Dex work?
Simply import your contacts from the sources that you use to communicate with your friends and family. From there, Dex will automatically deduplicate your contacts and let you decide who is the most important. When the right time comes, Dex will send you a friendly reminder letting you know to reach out. Never forget birthdays or crucial details with Dex.
What payment methods do you accept?
What payment methods do you accept?
Dex uses Stripe to handle payments and does not store credit card information. You can use Mastercard, Visa, Discover, and Amex. You can cancel your subscription at any time.
What subscription terms does Dex offer?
What subscription terms does Dex offer?
Dex offers two subscription terms to fit your needs:
- Monthly Subscription: Pay on a month-to-month basis, allowing flexibility to cancel or change your plan as needed.
- Annual Subscription: Pay once a year at a discounted rate compared to the monthly plan, providing a cost-effective option for long-term use.
I have a coupon code, how and when can I use it?
I have a coupon code, how and when can I use it?
We have a lot of coupons for you (let us know if you don’t have one yet, we’re more than happy to check)Apply the coupon: You can apply the coupon on the checkout page.
If you are already subscribed, you can reach out to us and we can apply the code for you (it’s important the code is applied before the trial ends as we can’t process partial refunds without canceling the subscription)
If you are already subscribed, you can reach out to us and we can apply the code for you (it’s important the code is applied before the trial ends as we can’t process partial refunds without canceling the subscription)How do I change the term of my subscription?
How do I change the term of my subscription?
You can change the term of your subscripton in the billing portal.
I want to know more about your Privacy Policy and Securty.
I want to know more about your Privacy Policy and Securty.
We understand what you put into Dex is private. These are birthdays, friends, and anniversaries.We’re commited to handling data with respect for your privacy. This is why Dex is supported by subscriptions, not anything else. We never sell your data to to third parties.Feel free to check our Privacy Policy and Security Practices.