This feature is still in beta, if you run into any issues or have feedback, please reach out to us at feedback@getdex.com
We’re excited to introduce Two-Way Contact Sync, a new feature that keeps your Dex contacts updated across all your devices automatically. Any changes you make in Dex or on your device stay in sync, so your contact list is always up to date.

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How it works?

  • When you first connect your device to the Dex Sync Server, it downloads all your existing contacts.
  • Any changes you make on your devices are automatically synced to your Dex account.
  • Any changes made on Dex are automatically synced to your device.
  • This happens in real-time or when your device checks for updates.

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What gets synced?

  • New contacts you create
  • Deleted contacts will be removed from all your devices.
  • Archived contacts will be removed from all your devices but can be restored anytime from https://getdex.com/appv3/archive.

The following contact information will be synced across all your devices:

  • Name
  • Description
  • Emails & Phone Numbers
  • Company & Job Title
  • Addresses
  • Social profiles
  • Profile images
  • Birthday
  • Website URL

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Limitations

Dex Contacts does not sync certain types of contact information. The following are the currently known limitations:

  • Dex only supports syncing a single website URL per contact; if multiple URLs are present, only the first one will be synced.
  • Limited support for social media profile links.
  • Special dates, such as anniversaries, are not supported and will not be synced to Dex.

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Get Started

This feature is being gradually rolled out to all users. To gain early access and help shape its development, you are invited to join the Dex Beta users group. Simply send an email to feedback@getdex.com to request enrollment.

Let’s walk you through the easy steps to start syncing your contacts effortlessly.

1

Navigate to the Sync & Integrations page under Settings

From the home page, click on the dropdown icon at the top-right corner and choose Sync & Integrations.

2

Scroll down to the “Two-way Contact Sync (Card DAV)” and click “Setup contact sync

3

A modal will appear displaying your credentials to connect to the Sync Server, along with detailed platform-specific instructions.

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Conflict Resolution

To ensure your contact data stays consistent across devices, an automatic conflict resolution process is used. Here’s how it works:

  • If the same contact is edited on multiple devices, the most recent update will take precedence and overwrite older changes.
  • This is seamlessly handled in the background to prevent duplicate contacts and maintain data accuracy across all your devices.

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Reliability

Dex is built to keep your contacts safe and in sync — no matter what.

  • Syncing is reliable and secure, so your updates are always protected.
  • If your device goes offline, any changes you make will automatically sync once you’re back online.
  • Your contacts are securely backed up on Dex’s servers, so you never lose important information.

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Privacy & Security

Your contact information is safe with Dex.

  • All syncing is encrypted to keep your data private.
  • Only you have access to your contacts—no one else can see them.
  • Your information stays protected throughout the entire sync process.

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FAQ

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Need Help?

If you run into any issues or have questions, we’re here to help. Reach out to us anytime at support@getdex.com.