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You can also open the download link from the menu in the top right of the Dex web app, or from ",[1106,1140,1141],{},"Settings → Download → Desktop app",".",[1100,1144,1145],{},"Sign in with the same account you use on the web and mobile apps. Your contacts, notes and settings are the same everywhere.",[1116,1147,1149],{"id":1148},"what-the-desktop-app-adds","What the desktop app adds",[1100,1151,1152,1153,1158,1159,1162],{},"The desktop app gives you the same workspace as the ",[1124,1154,1157],{"href":1155,"rel":1156},"https:\u002F\u002Fgetdex.com\u002Fapp",[1128],"Dex web app",", including ",[1124,1160,1161],{"href":54},"Voice Mode"," for Professional subscribers. On top of that, the desktop app runs syncs that a browser tab can't:",[1164,1165,1166,1186],"table",{},[1167,1168,1169],"thead",{},[1170,1171,1172,1176,1180,1183],"tr",{},[1173,1174,1175],"th",{},"Sync",[1173,1177,1179],{"align":1178},"center","Mac",[1173,1181,1182],{"align":1178},"Windows",[1173,1184,1185],{},"Details",[1187,1188,1189,1204,1218],"tbody",{},[1170,1190,1191,1196,1199,1201],{},[1192,1193,1194],"td",{},[1124,1195,835],{"href":964},[1192,1197,1198],{"align":1178},"✅",[1192,1200,1198],{"align":1178},[1192,1202,1203],{},"Connections and messages, synced in the background",[1170,1205,1206,1210,1212,1215],{},[1192,1207,1208],{},[1124,1209,984],{"href":985},[1192,1211,1198],{"align":1178},[1192,1213,1214],{"align":1178},"—",[1192,1216,1217],{},"Reads your Messages history locally on your Mac",[1170,1219,1220,1224,1226,1228],{},[1192,1221,1222],{},[1124,1223,980],{"href":981},[1192,1225,1198],{"align":1178},[1192,1227,1214],{"align":1178},[1192,1229,1230],{},"Reads your call history locally on your Mac",[1100,1232,1233],{},"iMessage and phone call history only exist on macOS, so those two syncs have no Windows, web or mobile equivalent.",[1116,1235,1237],{"id":1236},"background-syncing","Background syncing",[1100,1239,1240],{},"The desktop app keeps syncing without a window open, and catches up automatically when your computer wakes from sleep. Your computer needs to be online for a sync to run.",[1242,1243,1245],"h3",{"id":1244},"you-can-close-the-window-but-dont-quit-the-app","You can close the window, but don't quit the app",[1100,1247,1248],{},"Closing the Dex window is fine. The app keeps running in the background and the syncs carry on.",[1100,1250,1251,1252,1134,1255,1258],{},"Quitting it stops syncing until you open Dex again. On a Mac that means ",[1106,1253,1254],{},"Cmd + Q",[1106,1256,1257],{},"Dex → Quit",". Nothing is lost while it is closed, and the next run picks up what it missed.",[1242,1260,1262],{"id":1261},"tray-menu","Tray menu",[1100,1264,1265,1266,1269],{},"The desktop app has a tray menu (the menu bar on Mac). Use ",[1106,1267,1268],{},"Sync LinkedIn Connections"," there to pull your LinkedIn connections right away instead of waiting for the next cycle.",[1116,1271,1273],{"id":1272},"replacing-the-dex-sync-utility","Replacing the Dex Sync Utility",[1100,1275,1276,1277,1280],{},"The desktop app replaces the standalone ",[1106,1278,1279],{},"Dex Sync Utility"," that earlier versions of Dex asked you to download. The utility has been retired, and its old download link now sends you to the desktop app.",[1100,1282,1283],{},"If the utility is still installed on your Mac, move it to the Trash. Left in place, it reads the same message and call databases as the desktop app and does the work twice.",[1116,1285,1287],{"id":1286},"frequently-asked-questions","Frequently Asked Questions",[1289,1290,1291,1301,1305,1309,1316],"accordion",{},[1292,1293,1296,1297,1300],"accordion-item",{"icon":1294,"label":1295},"i-lucide-circle-help","Is there a desktop app for Linux?","No. The desktop app is available for Mac and Windows. On Linux, use the ",[1124,1298,1157],{"href":1155,"rel":1299},[1128]," in your browser.",[1292,1302,1304],{"icon":1294,"label":1303},"Do I need the desktop app to use Dex?","No. The web app has the same workspace. You need the desktop app only for the syncs listed above: iMessage and phone calls on Mac, and LinkedIn if you'd rather not connect it from the mobile app.",[1292,1306,1308],{"icon":1294,"label":1307},"Why can't I connect iMessage or phone calls on Windows?","Both syncs read databases that only exist on macOS. They run only in the Mac version of the desktop app.",[1292,1310,1312,1313,1315],{"icon":1294,"label":1311},"Is the desktop app the same as the browser extension?","No. The ",[1124,1314,840],{"href":880}," is a separate browser tool for capturing contacts while you browse LinkedIn, Gmail and other sites. The desktop app does not install it, and you can use either one, or both.",[1292,1317,1319,1320,1323,1324,1327,1328,1142],{"icon":1294,"label":1318},"My sync stopped. What should I check first?","Make sure the desktop app is still running (closed window is fine, quit is not) and that your computer is online. For iMessage and phone calls, also confirm Dex still has ",[1106,1321,1322],{},"Full Disk Access"," in ",[1106,1325,1326],{},"System Settings → Privacy & Security",", and quit and reopen Dex after changing it. If it still isn't syncing, email ",[1106,1329,1330],{},[1124,1331,1333],{"href":1332},"mailto:support@getdex.com","support@getdex.com",{"title":1335,"searchDepth":1336,"depth":1336,"links":1337},"",2,[1338,1339,1340,1345,1346],{"id":1118,"depth":1336,"text":1119},{"id":1148,"depth":1336,"text":1149},{"id":1236,"depth":1336,"text":1237,"children":1341},[1342,1344],{"id":1244,"depth":1343,"text":1245},3,{"id":1261,"depth":1343,"text":1262},{"id":1272,"depth":1336,"text":1273},{"id":1286,"depth":1336,"text":1287},"The Dex desktop app for Mac and Windows gives you the full Dex workspace in its own window and keeps LinkedIn, iMessage and phone call syncs running in the background.","md",null,{},{"icon":23},{"title":20,"description":1347},"0lYgdx2Ad-o_mNqhBDgQyw7LwwC4OXiOAl7blEvkq34",[1355,1357],{"title":15,"path":16,"stem":17,"description":1356,"icon":18,"children":-1},"The advanced plan for power users, business owners, and teams who need deeper integrations and higher limits.",{"title":31,"path":32,"stem":33,"description":1358,"icon":34,"children":-1},"Stay connected with your network wherever you are! Just text Dex like you'd text a friend. No apps to open, no complicated interfaces, just simple text messages that help you nurture your relationships on the go.",1791485274789]